100% satisfaction with your purchase is our goal!
If you are not satisfied with your purchase, please contact us via e-mail at firstname.lastname@example.org. A Return Authorization Number will be issued. Please return the item with the Return Authorization Number we have provided and a refund will be granted upon receipt of the return. Refunds will not be granted on items returned without a Return Authorization Number. The item must be returned no later then 7 days after receiving delivery. All returned items must be received in the same condition as they were shipped with all parts and retail packaging. Refunds will not be issued for new items returned in used condition. Shipping charges are not refundable.
Our policy is to ship out orders a quickly as possible. Most orders will ship out the next business day as long as products are in stock and order is received by 2:00 pm est Monday - Friday. During our busiest times and holidays there may be a slight delay in shipments. If your order will be delayed more than 3 business days we will send you an email to explain the situation to you and allow you to cancel the order if you choose.
We primarily ship with USPS and do provide tracking information to you once your order has shipped. At times we do use Fed-EX ground. If you have any questions or concerns regarding your order or our shipping policies please feel free to email us at email@example.com
We accept and process all payments through Paypal as well as accept Mastercard, Visa and Discover credit card. We do NOT accept Company/Personal Checks.
Our products are packaged in a facility that processes other products which may contain:
Soy, Dairy, Wheat, Tree Nuts, Shellfish, Peanuts and Eggs and may contain traces of all the above.